At Toolexus, we strive to provide high-quality online courses and learning experiences. Please read our Refund & Returns Policy carefully before purchasing any course.
1. Digital Products & Services
Our courses include:
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Pre-recorded video lessons
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Live Zoom classes
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Digital course materials
Since these are digital products and services, all sales are considered final once access is granted.
2. Refund Policy
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No Refunds After Access: Once you have purchased a course and gained access to the course content, we do not provide refunds.
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Duplicate Payments: If you are accidentally charged twice, we will issue a full refund for the duplicate transaction.
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Technical Issues: If you experience technical issues that prevent you from accessing the course, and our support team cannot resolve the issue, you may be eligible for a refund.
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Special Circumstances: Refunds may be considered in exceptional cases at our sole discretion.
3. Course Transfers & Exchanges
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We do not allow direct exchanges or course transfers once a course has been purchased.
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However, you may contact us to request special consideration for transferring to another course if access has not been granted yet.
4. Subscription or Payment Plans
If you have enrolled in a course using a subscription or installment plan, you are responsible for completing all payments. Failure to do so may result in restricted access to your course.
5. Contact for Refund Requests
If you believe you are eligible for a refund under the terms of this policy, please contact us at:
Toolexus – Learn Anywhere – Anytime
📧 Email: info@toolexus.com
📞 Phone: +92 301 211 811
🌐 Website: www.toolexus.com
Please include your name, email address, order ID, and course name when submitting a refund request.
6. Changes to this Policy
We may update this Refund & Returns Policy from time to time. The updated version will be posted on this page with an updated “Effective Date.”